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Politechnika Morska w Szczecinie

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Author Wagner, Natalia
Affiliation Maritime University of Szczecin, Faculty of Economics and Engineering of Transport 11 H. Pobożnego St., 70-507 Szczecin, Poland
E-mail n.wagner@pm.szczecin.pl
Author Trot, Oliwia
Affiliation Maritime University of Szczecin, Faculty of Economics and Engineering of Transport 11 H. Pobożnego St., 70-507 Szczecin, Poland
E-mail o.trot@wp.pl
ISSN printed 1733-8670
URI https://repository.am.szczecin.pl/handle/123456789/2844
Abstract One of the challenges in today’s business environment is adequate human resources management while implementing new technologies in the work process. The implementation of changes does not always go smoothly. This study aims to test whether gaining more knowledge about new technologies in logistics by employees can lead them to change their attitude toward using such solutions in their workplace. An experimental method is used, which is applied in a natural working environment. The experiment introduced a change in the form of increased employees’ knowledge resources about selected technologies. The employees gained new knowledge when training on this topic. To assess whether the new knowledge contributed to a change in employees’ attitudes, it is necessary to test their attitudes toward new technologies before and after the training. The results confirmed that the training had a positive effect, and the employees are more convinced that automation is the right direction for the further development of the company. The experiment can, therefore, be considered successful. Support for automation increased among the group of participants despite greater awareness that it may mean the need for them to acquire new skills. Three types of employee attitudes toward new technologies are identified – supportive, neutral, and inhibitory. For each of them, managerial implications are presented.
Publisher Scientific Journals Maritime University of Szczecin, Zeszyty Naukowe Akademia Morska w Szczecinie
Keywords human resources management
Keywords technology acceptance
Keywords employees attitude
Keywords experiment
Keywords change
Keywords Industry 4.0
Title Can gaining more knowledge about new technologies in logistics lead employees to change their attitude toward them? Empirical evidence
Type Original scientific article
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ISSN on-line 2392-0378
Language English
Funding No data
Figures 5
Tables 2
DOI 10.17402/624
Published 2024-12-30
Accepted 2024-12-09
Recieved 2024-09-24


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