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  • Hristova, Veneta; Wiśnicki, Bogusz; Wołejsza, Piotr (Scientific Journals Maritime University of Szczecin, Zeszyty Naukowe Akademia Morska w Szczecinie, )
    The presented research shows the possibilities of using chatbot technology in the maritime industry. The authors pay special attention to maritime education, broken down into standard and complementary education. The research is based on the results of a survey, which addresses students of five European maritime universities and examines their opinions about chatbots. Additionally, analogies are applied to the case studies of the successful implementation of chatbots in non-maritime businesses. This research determines the current status and development opportunities of maritime chatbots.

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